Privacy Policy / Terms of Use

Privacy Policy

Last updated: December 2023

This privacy notice for Douglas Finishing (“Company,” “we,” “us,” or “our”), describes how and why we might collect,store, use and/or disclose (“process”) your information when you use our services or online content (“Services” or “Online Content”). It also describes your privacy rights and how the law protects you.

We use your personal data to provide and improve our services and partnerships with you. By using our online content and services, you agree to (1) the collection and use of information in accordance with this privacy policy and (2) the transfer of such information to the United States or other locations which may be different from your location. If you do not agree with our policies and practices, please do not use our services. If you have questions or concerns, please contact us at


  • Account: a unique account created for you to access our services or online content.
  • Company: (referred to as either “the Company”, “we”, “us”, or “our” in this policy) refers to Douglas Finishing, 1602 36th Ave West, Alexandria, MN 56308 United States, and its subsidiaries.
  • Cookies: small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country: United States
  • Device: any device that can access the online content such as a computer, a phone or digital tablet.
  • Online Content or Content: our website and online services.
  • Personal Data: any information that relates to an identified or identifiable individual.
  • Service Provider: any natural or legal person who processes the data on our behalf. This can be third-party companies or individuals employed by us to facilitate the online content, provide online content on our behalf, to perform services or assist us with analyzing the online content and how it is used.
  • Usage Data: data collected automatically, either generated by the use of the online content or from the content infrastructure itself (i.e., duration of a page visit).
  • Website: Douglas Finishing website accessible via, or any of the other company websites.
  • You: the individual accessing and using the online content, or the company, or other legal entity on behalf of which the individual is accessing or using the online content.


All categories of personal information we collect come from the following categories of sources:

  • You
  • Automatically collected from you
  • Our affiliate companies and partners
  • Third parties

Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you use our website, express an interest in obtaining information, service or support, when you participate in activities on the service, or otherwise when you contact us. 

We do not process sensitive information.

All information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. 

Information automatically collected
We automatically collect certain information when you visit, use or navigate our online content. This information does not reveal your specific identity (i.e., your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, country, location, information about how and when you use our Services, machine performance and data, and other technical information. This information is primarily needed to maintain the security and operation of our Services, to make improvements and for our internal analytics and reporting purposes.

Categories of Personal Information We Collect


Examples include, but are not limited to:
– Name
– Address
– Email address

Commercial/Industry Information

Examples include, but are not limited to:
– Transaction / asset data and history

Financial Information

Examples include, but are not limited to:
– Billing information
– Billing history

Professional or Employment-Related Data

Examples include, but are not limited to:
– Name of your employer / company
– Business email address
– Job title

Legally-Protected Classifications

Examples include, but are not limited to:
– Gender

Usage Data

See description below

Other information that identifies or can be reasonably associated with you.


We process your personal information for a variety of reasons, depending on how you interact with our services. We may use  your personal information for the following purposes: 

  • To provide and maintain content and services, including to monitor the usage and engagement with our service.
  • To manage your account and registration as a customer. 
  • To maintain and provide as necessary, back-ups of store information. 
  • To contact you regarding purchases, products, servcies or pending proposals.
  • To provide you with news and information about Douglas’ and its affiliates’ goods, services and events unless you have opted out of receiving such information. 
  • To manage your requests to us. 
  • For business transfers in the case of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets. 
  • For other purposes such as data analysis, identifying usage trends, determining effectiveness of our services, and to evaluage and improve our online content, or our other products and services, and to enhance your experience with us.

Categories of Usage Data We Collect

IP Information

Examples include, but are not limited to:
– IP address

Location / Geo Information

Examples include, but are not limited to:
– Geographic information inferred from your IP address

Browser Data

Examples include, but are not limited to:
– Browser type
– Browser version
– Operating system

Engagement / Activity

Examples include, but are not limited to:
– Pages you visit
– Length of your visit
– Time/date of visit

Mobile Data

This usage data applies when you visit our online content via a mobile device.
Examples include, but are not limited to:
– Type of device
– Unique ID of device
– IP address
– Operating system
– Browser type

Additional Information

Some browsers and IPs provide additional data and diagnostic information


We may need to share your information (personal or usage) in the following situations:

  • Business transfers – We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to anothe company. 
  • Affiliates – We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners – We may share your information with our business partners to offer you certain products, services, and promotions.


We use cookies and similar tracking techologies (like web beacons and pixels) to access or store information and track the activity on our online content. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.


Data for our online services is housed on cloud servers hosted by various entities. If you are accessing our services, please be aware that your information may be transferred to, stored and processed by us in our facilities and by those parties with whom we may share your personal information, in the U.S. and in other countries.


We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize such information, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


We do not knowingly solicit data or market to children under the age of 18. By using the services, you represent that you are at least 18 years of age. If you become aware that we may have collected personal information from children under age 18, please contact us at and we will take action to delete such information.


You may review, change or terminate your account at any time. Note, this may disable your access to our online content or other services provided by Douglas Machine.

Withdrawing Your Consent
If we are relying on your consent to process your personal information, which may be express and/or implied depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us at

Right to Access Your Personal Information
You have the right to request that we disclose what categories of personal information we have collected and use about you. You may also request a copy of the specific pieces of information we have on file. However, we may withhold some information where the risk to you, your personal information, or our business is too great. To request this information, email us at

Right to Request Deletion
You have the right to request that we delete any personal information we have collected about you. However, as authorized under applicable law, we may retain any information as required as necessary to provide our services, to protect our business and systems from fraud and security issues, for historical research, to comply with legal obligations, or our own internal purposes reasonably related to your relationship with us. Certain types of information must be retained to provided our services. If this information is requested to be deleted, service may be cancelled and unable to continue. To request deletion, email us at

EEA, UK, Switzerland Complaints
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.


We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. If we make material changes to this notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privary notice frequently to be informed of how we are protecting your information. 


If you have questions or comments about this notice, you may email us at or contact us via mail at:

Douglas Finishing Privacy
1602 36th Ave West
Alexandria, MN 56308 USA

Terms of Use

Last updated: December 2023


We are Douglas Finishing (“Company”, “we”, “us”, or “our”) a company registered in Minnesota, United States at 1602 36th Ave West, Alexandria, MN 56308, USA.

We operate the website (the “site”), as well as any other related products and services that refer or link to these legal terms. 

These legal terms apply to your use of this website and other online content. Your continued use of this online content and services constitutes consent to these terms of use.

This online content is intended for users who are at least 18 years old. 


The information provided when using the services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. The services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act [HIPAA], Federal Information Security Management Act [FISMA], etc.), so if your interactions would be subject to such laws you may not use the service.


Our Intellectual Property
We are the owner of all intellectual property rights in our services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics in the services, as well as the trademarks, service marks, and logos contained therein.

Our content and marks are protected by copyright and trademark laws and treaties in the United States and around the world.

Your Use of Our Services
Subject to your compliance with these legal terms, including the prohibited activities section, we grant you a non-exclusive, non-transferable, revocable license to:

  • access the services; and
  • download or print a copy of any portion of the content to which you have properly gained access

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in these Terms of Use, no part of the service, content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

If you wish to make any use of the services, content or makrs other than as set out in these terms, please address your request to If we ever grant you permission to post, reproduce, or publicly display any part of our services or content, you must identify us as the licensors of the services, content, or marks, and ensure that any copyright or proprietary notice appears or is visible. We reserve all rights not expressly granted to you. 

Your Submissions and Contributions
Submissions: By directly sending us any question, comment, suggestion, idea, feedback or other information about our online content, you agree to assign us all intellectual property rights in such submission. You agree that we shall own this information and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. 

Contributions: The site may invite you to chat, contribute to or participate in blogs, message boards, online forums and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, ratings, suggestions, personal information, and other material (“contributions”). Contributions may be viewable by other users of the service and possibly through third-party websites.

When you post contributions, you grant us a license (including use of your name, trademarks, and logos): By posting any contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, display, reformat, translate, and exploit your contributions for any purpose. This license includes our use of your name, company name, franchise name, trademarks, service marks, trade names, logos, personal and commercial images.

You are solely responsible for your submissions and/or contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of a breach of this contract. 

We may remove or edit your content: Although we have no obligation to monitor any contributions, we shall have the right to remove or edit any contribution at any time without notice if in our reasonable opinion we consider such contributions harmful or in breach of these terms of use. 

Copyright Infringement
We respect the intellectual property rights of others. If you believe that any material available on or through our services infringes upon any copyright you own or control, please immediately refer to the Copyright Infringements section below.


By using the services, you represent and warrant that  (1) you have the legal capacity and agree to comply with these terms; (2) are not a minor in the jurisdiction in which you reside; (3) you will not access the services through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the service for any illegal or unauthorized purpose; and (5) your use of the services will not violate any applicable alow or regulation.


  • Systematically retrieve data or other content from the service to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information. 
  • Circumvent, disable or otherwise interfere with security-related features of the service, including features that prevent or restrict the use of copying of any content or enforce limitations on the use of the service and/or content contained therein.
  • Disparage, tarish or otherwise harm, in our opinion, us and/or the site.
  • Use information obtained from the site in order to harass, abuse or harm another person.
  • Engage in unauthorized framing of or linking to the service. 
  • Make improper use of our services, including support services or submit false reports of abuse or misconduct. 
  • Engage in any automated use of the services, such as using scripts to send comments or messages, or using data mining, robots, or similar data gathering extraction tools. 
  • Use the services as part of any effort to compete with us or otherwise use the services and/or content for any revenue-generating endeavor or commercial enterprise. 
  • Decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the service. 
  • Delete the copyright or other proprietary rights notice from any content. 
  • Copy or adapt the services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. 
  • Upload or transmit (or attempt to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that impairs, disrupts, modifies, or alters the features, function, operation or maintenance of the service or interferes with any party’s use of the service.
  • Upload or trasmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (gifs), 1 x 1 pixels, web bugs, cookies or other similar devices. 
  • Use the service in a manner inconsistent with any applicable laws or regulations. 


The site may contain links to other websites (third-party websites) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software or other content or items belonging to or originating from third parties. We are not responsible for any third-party websites accessed through our site. If you decide to leave our site to access third-party content, you do so at your own risk.


We reserve the right, but not the obligation to, (1) monitor the service for violations of these terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, or disable portions of the service; (4) in our sole discretion and without limitation, notice or liability, to remove from the service or otherwise disable files and content that are excessive in size and are in any way burdensome to our systems; (5) otherwise manage the services in a manner designed to protect our rights and property and to facilitate the proper functioning of the services.


We respect the intellectual property rights of others. If you believe that any material available on our site infringes upon any copyright you own or control, immediately notify us using the contact information provided below. 


We reserve the right to change, modify, or remove the contents of this service at any time and for any reason at our sole discretion without notice. However, we have no obligation to update any information on our services. We will not be liable to you for any modification, price change, suspension or discontinuation of the services. 

We cannot guarantee the  services will be available at all times. We may experience hardware, software or other problems or need to perform maintenance, resulting in interruptions, delays or errors. We reserve the right to change, revise, suspend, discontinue updates or otherwise modify the services at any time or for any reason. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the services during any downtime.


These terms of use and your use of the services are governed by and construed in accordance with the laws of the State of Minnesota applicable to agreements made and to be entirely performed within the State of Minnesota, without regard to its conflict of law principles.


There may be information on the services that contains typographical errors, inaccuracies, or omissions, including descriptions or other various information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the site at any time. 


Our website is provided on an as-is available basis. You agree that your use of the services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the services and your use thereof, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the services’ content or the content of any websites or mobile applications linked to the services and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the services, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the services, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the services by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content provided. We do not warrant, endorse, guarantee, or assume responsibility for any product or service offered by a third party, any hyperlinked website or any website or mobile application referenced. You should use your best judgement and exercise caution where appropriate when dealing with third-party content.




You agree to defend, indemnify and hold us harmless, including our subsidiaries, affiliates, and all our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your contributions; (2) use of the services; (3) breach of these terms of use; (4) any breach of your representations and warranties set forth in these terms of use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the site, as well as data relating to your use of the site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of data.


Visiting the services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.


If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.


These terms of use and any policies or operating rules posted by us on the services or in respect to the services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these terms shall not operate as a waiver of such right or provision. These terms operatre to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these terms of use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these terms of use and does not affect the validity and enforceability of any remaining provisions. These is no join venture, partnership, employment or agency relationship created between you and us as a result of these terms of use. You agree that these terms of use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these terms of use and the lack of signing by the parties hereto to execute these Terms of Use.


In order to resolve a complaint regarding the services or to receive further information regarding the use of services, please contact us at: 

Douglas Finishing
1602 36th Ave W
Alexandria, MN 56308
United States